Support center · Forgeon

Frequently asked questions

Practical answers for readers and authors: catalog, Premium, the editor, publishing, and billing. If something is missing, open Contact support or visit Contacts.

20 answers

About the platform

What is Forgeon?

What makes a game book different from a regular book?

Which languages are supported?

For readers

How do I browse the catalog?

Can I read for free?

What does Premium include?

How do one-off purchases work?

Where do saves and favorites live?

Why is there a forum?

For authors

How do I start writing on Forgeon?

How does publishing work?

What author plans exist?

How does translation work?

How long is moderation and why would a book bounce?

Billing & Premium

How is Premium billed?

How do I cancel Premium?

Does Premium end immediately after I cancel?

Which payment methods are supported?

When is a Premium refund possible?

What’s the best way to reach the team?

We keep this page updated as the product evolves. Legal terms live in the site footer documents.

Need hands-on support?

Payments failing, reader bugs, or account issues are fastest through Contact support — you can attach screenshots and steps to reproduce.

Go to Contact support →

General email & ideas

Press, partnerships, and high-level product notes are easier via the Contacts page.